Last updated: 8 November 2026
Belleza Detty December
A campaign and service of BELLEZA.WORLD LIMITED
Registration: RC 9291952
Registered office: 5, Stateline Street, Akure, Ondo State, Nigeria
Contact: hello@bellezaworld.com · +234 703 011 1570
Effective date: 8 November 2026
Version: 1.6
AMENDED 8 NOVEMBER 2026 (v1.6) — prices are estimates. Belleza does not sell food cheaper than the market, and does not promise fixed prices. Every item price and basket total shown in the app is an estimate (Section 6.2). We buy your goods at market prices when it is time to shop, so your Package may come out with a little more or a little less than you picked. The full value of what you paid goes into your Package, but if prices go up, Belleza does not pay the difference (Section 6.6(c)). Sections 6.1, 6.2, 6.6(c) and 23.2 are updated to match, as are the Delivery Policy (Sections 7.3 and 7.4) and the Refund Policy (Section 1.2).
UPDATED 25 OCTOBER 2026 — Package and Slot changes. Section 6.4 now explains how changes work: your Package, Plan and number of Slots can be changed until your first Contribution of the Cycle is confirmed, and are locked after that. At your request, Belleza may still reduce your Slots before the close-out date, recounting what you have paid at the new monthly amount so that nothing is lost.
AMENDED 4 OCTOBER 2026 (v1.5) — the package-value terms now cover this year's packages. Sections 6.6 and 6.7, introduced in version 1.4 for the 2027 Cycle, now also apply to Packages distributed in December 2026. Your Package is made up at the prices that apply when Belleza buys the goods, and every Slot is guaranteed goods whose total retail value at that time is at least what you paid for that Slot, not counting the Processing Fee or any Delivery Fee. The final contents are published in the app before distribution. New Section 6.8 explains how this applies to the 2026 Cycle: it governs your 2026 Package once you accept this version, which you will be asked to do before your next payment. Sections 1.10, 6.1, 6.2, 6.3, 6.5, 6.6, 6.7, 11.2(b), 11.4 and 23.2 are updated to match, as are the Delivery Policy and the Refund Policy.
AMENDED 4 OCTOBER 2026 (v1.4) — applies from the 2027 Cycle. What a Package contains is now settled when we buy the goods, and you are guaranteed its value. Food prices in Nigeria change through the year. Under the new Section 6.6, from the Cycle that begins on 1 January 2027, the items and quantities shown for a Package are its planned contents, and its final contents are settled at the prices that apply when Belleza buys the goods. In return, every Slot is guaranteed goods whose total retail value at that time is at least what you paid for that Slot, not counting the Processing Fee or any Delivery Fee. Section 6.7 explains how to ask for the prices we relied on, and what happens if a Package falls short. Sections 1.10, 1.19, 1.20, 6.1, 6.2, 6.3, 6.5, 11.2(b), 11.4 and 23.2 are amended to match, as are the Delivery Policy (Section 7) and the Refund Policy (Sections 3.2 and 5).
Version 1.5 extended these terms to the 2026 Cycle (see Section 6.8).
AMENDED 27 SEPTEMBER 2026 (v1.3) — An unfinished Cycle now carries over. Under the new Section 7.9, a Member who has paid some but not all twelve Installments by the end of a Cycle has those Installments carried into the next Cycle automatically — same Plan, same basket, and the carried Installments count as the first of the new Cycle. Section 12.1 is amended so that stopping part-way no longer forfeits what was paid, and Sections 7.6 and 11.2(b) are amended to match. A Member who completed all twelve Installments chooses their Plan afresh, as before.
AMENDED 26 SEPTEMBER 2026 (v1.2) — Three changes, all concerning Members who fall behind on Contributions. Section 7.8 introduces a Freeze: an Account that is two or more Installments behind as at the end of a calendar month may be placed on hold — including where the Member joined part-way through the Cycle. Sections 9.4 to 9.7 set out what a Freeze does and does not do, and define Good Standing — a term these Terms have used since v1.0 without ever defining it. Section 10.6 requires Good Standing before new fulfilment details may be entered or a Delivery Fee paid.
Nothing here takes away anything already paid for. Fulfilment details you have already provided remain editable at all times, and a Freeze is not a forfeiture.
AMENDED 8 AUGUST 2026 (v1.1) — Section 10.3 (Delivery fees) has been corrected to align with Delivery Policy v2.0: Delivery fees are announced after the fulfilment-details window and paid in the app, not at the time of Delivery selection. This corrects an inconsistency in the previous text; it does not introduce a new charge or change any amount payable.
IMPORTANT NOTICE — PLEASE READ CAREFULLY
These Terms and Conditions ("Terms") form a legally binding agreement between you and BELLEZA.WORLD LIMITED ("Belleza", "the Company", "we", "us", or "our"), a private company limited by shares incorporated under the laws of the Federal Republic of Nigeria on 9 February 2026, with registration number RC 9291952. "Detty December" is the name of a campaign and service operated by BELLEZA.WORLD LIMITED through which Members may pre-order curated food and household provisions packages on an installment basis.
By creating an account, selecting a package, making a payment, or otherwise using the Belleza Detty December platform (the "Platform"), you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy, Refund Policy, and Delivery Policy.
If you do not agree with any part of these Terms, you must not use the Platform.
Belleza Detty December is an advance retail purchase service for curated December food and household provisions. This is consistent with BELLEZA.WORLD LIMITED's registered principal business activity with the Corporate Affairs Commission, namely "Retail Sale and Bulk Distribution of Physical Goods, Advance Order and Prepaid Purchase of Food and Household Provision Packages for Customers." It is not a savings scheme, thrift contribution (esusu/ajo/adashe), investment product, deposit-taking business, or financial institution. We do not pay interest, accept deposits, or hold customer funds as savings.
In these Terms, unless the context otherwise requires:
1.1 "Account" means the personal account created by a Member to access and use the Platform.
1.2 "Belleza", "the Company", "we", "us", "our" means BELLEZA.WORLD LIMITED (RC 9291952), a private company limited by shares with registered office at 5, Stateline Street, Akure, Ondo State, Nigeria, incorporated on 9 February 2026 under the Companies and Allied Matters Act, 2020.
1.3 "Contribution" means a monthly installment payment made by a Member toward the total price of a selected Package.
1.4 "Cycle" means a single twelve (12) month installment period during which a Member pays for and is entitled to receive a Package, ending with fulfilment in December of the relevant calendar year.
1.5 "Delivery" means transportation of a Package to a Member's nominated address, subject to the separate Delivery Policy and the payment of applicable delivery fees.
1.6 "Detty December" means the seasonal campaign and service operated by Belleza through which Members pre-order curated December food and household provision Packages on an installment basis. References in these Terms to "the Service" or "the Platform" include the Detty December campaign and any related online and offline operations.
1.7 "Installment" means one of twelve (12) sequential payment slots forming a single Cycle.
1.8 "Member", "you", "your" means any individual who creates an Account on the Platform.
1.9 "NDPR" means the Nigeria Data Protection Regulation 2019 and any successor legislation, including the Nigeria Data Protection Act 2023.
1.10 "Package" means a curated bundle of food and household provisions offered for advance purchase through the Platform. From the 2026 Cycle, the contents of a Package are settled under Section 6.6, subject to Section 6.8.
1.11 "Paystack" means Paystack Payments Limited, our third-party payment processor.
1.12 "Pickup" means collection of a Package by the Member from a designated location nominated by Belleza.
1.13 "Platform" means the Belleza Detty December website (including bellezaworld.com), web application, progressive web application, mobile applications (where applicable), and all related services and content.
1.14 "Processing Fee" means the fee of seven and one-half percent (7.5%) added to each Contribution as further described in Section 8.
1.15 "Services" means all services provided by Belleza through the Platform, including Package selection, Contribution processing, fulfilment, and related customer support.
1.16 "Slot" means a single subscription unit. A Member may purchase multiple Slots for the same Package, with each additional Slot multiplying both the monthly Contribution and the goods received at fulfilment.
1.17 "Frozen" means an Account placed on hold under Section 7.8. A Frozen Account is not a Suspended Account.
1.18 "Good Standing" has the meaning given in Section 9.7.
1.19 "Package Value" has the meaning given in Section 6.6(c).
1.20 "Retail Value" has the meaning given in Section 6.6(d).
2.1 By registering an Account, accessing the Platform, or making any Contribution, you agree to be bound by these Terms.
2.2 You confirm that you have the legal capacity to enter into a binding contract and that all information provided to us is accurate, current, and complete.
2.3 If you are using the Platform on behalf of another person or entity, you represent and warrant that you have authority to bind that person or entity to these Terms.
2.4 We may update these Terms from time to time in accordance with Section 22. Continued use of the Platform after such updates constitutes acceptance of the revised Terms.
2.5 Application to existing Members and past activity. These Terms apply to all use of the Platform, including:
(a) any registration, Contribution, Package selection, delivery arrangement, or other interaction that occurred before the Effective date stated at the top of this document; and
(b) any ongoing Cycle that began before the Effective date.
Where you registered an Account or made Contributions before the Effective date, your continued use of the Platform after the Effective date — including making further Contributions, selecting Delivery, or accessing your Account — constitutes acceptance of these Terms in respect of both past and future activity. To ensure clarity, Members with existing Accounts as at the Effective date will be required to re-accept these Terms on their next sign-in, and that acceptance will be recorded with timestamp, IP address, and version reference in our consent records.
2.6 No reduction of accrued rights. Nothing in Section 2.5 reduces any right that has already accrued to you under Nigerian law in respect of activity before the Effective date. Where the position under these Terms differs from the position that applied at the time of an earlier transaction, the more favourable position to the Member applies to that earlier transaction.
3.1 To use the Platform, you must:
(a) be at least eighteen (18) years of age;
(b) be a resident of the Federal Republic of Nigeria or hold a valid Nigerian address for delivery purposes;
(c) have the legal capacity to enter into binding contracts under Nigerian law;
(d) not be barred from receiving services under the laws of Nigeria or any other applicable jurisdiction; and
(e) not have previously had an Account terminated by Belleza for breach of these Terms.
3.2 We reserve the right to verify your eligibility at any time and to suspend or terminate your Account if we determine that you do not meet these requirements.
4.1 What Belleza Detty December is. Belleza Detty December is a pre-order and installment purchase service. Members reserve a curated bundle of December food and household provisions and pay the total price in twelve (12) monthly installments throughout the calendar year. Goods are distributed in December.
4.2 Alignment with our corporate objects. This service is the principal business activity of BELLEZA.WORLD LIMITED (RC 9291952) as registered with the Corporate Affairs Commission, namely "Retail Sale and Bulk Distribution of Physical Goods, Advance Order and Prepaid Purchase of Food and Household Provision Packages for Customers."
4.3 What Belleza Detty December is not. The Service is expressly not:
(a) a savings, thrift, or contribution scheme (esusu, ajo, adashe, or otherwise);
(b) an investment product, securities offering, or collective investment scheme;
(c) a deposit-taking service or banking arrangement;
(d) a money transmission, custody, or escrow service;
(e) a credit facility or loan;
(f) a guarantee that any specific commercial benefit, saving, or discount will be achieved.
4.4 No interest. Contributions do not accrue interest, dividends, or any other return. Money paid to Belleza is consideration for advance retail purchase of goods, not a deposit.
4.5 Payments are processed by Paystack. Funds are processed through Paystack. Belleza uses processed Contributions to procure, package, and fulfil Packages.
5.1 To use the Platform, you must create an Account by providing accurate registration information, including your name, phone number, state of residence, and password. An email address is optional but recommended.
5.2 You are responsible for:
(a) maintaining the confidentiality of your login credentials;
(b) all activities that occur under your Account, whether authorised by you or not;
(c) immediately notifying us of any unauthorised use of your Account or any other security breach; and
(d) ensuring that your contact information remains current and accurate.
5.3 Belleza shall not be liable for any loss or damage arising from your failure to maintain the security of your Account.
5.4 You may not transfer, sell, or assign your Account to any other person without our prior written consent.
5.5 We may refuse to create an Account, suspend an Account, or terminate an Account at our sole discretion in accordance with these Terms.
6.1 Package selection. Members may select from the Packages displayed on the Platform. Each Package lists its planned items. Any item price or basket total shown for it is an estimate under Section 6.2. From the 2026 Cycle, the items listed are the Package's planned contents, and its final contents are settled under Section 6.6, subject to Section 6.8.
6.2 Prices are estimates. Every item price, basket total and planned quantity shown on the Platform is an estimate, based on market prices when it was published. Prices change through the year. Belleza does not offer goods below market price, does not promise that any price will stay the same, and does not warrant or guarantee that any saving will be realised. From the 2026 Cycle, what a Member is entitled to receive is set by Section 6.6, subject to Section 6.8, and not by any estimated price.
6.3 Slot purchases. A Member may purchase multiple Slots for the same Package. Each additional Slot multiplies both the monthly Contribution amount and the quantity of goods received at fulfilment. From the 2026 Cycle, each Slot carries its own Package Value under Section 6.6.
6.4 Package and Slot changes. A Member may change their Package, Plan and number of Slots for a Cycle until their first Contribution for that Cycle is confirmed. Once it is confirmed, the Package, Plan and number of Slots are locked for the rest of that Cycle: the Package cannot be changed and Slots cannot be added. At the Member's request, Belleza may, at its discretion, reduce the number of Slots before the close-out date notified for the Cycle. Where it does, the Contributions already credited for the Cycle are recounted at the new monthly amount, and nothing paid is lost: any value beyond twelve (12) Installments is carried into the following Cycle, where it counts as the Member's first Installments on the same Package, Plan and number of Slots. A reduction is not available once a Delivery Fee has been paid, and Belleza may decline one where the Contributions paid do not divide into whole Installments at the new monthly amount.
6.5 Package modifications where Section 6.6 does not apply. Where Section 6.6 does not apply to a Member's Package (see Section 6.8), we may, where supply, market, or operational conditions require, substitute individual items within that Package with items of equal or greater retail value. We will use reasonable efforts to notify Members of material substitutions. In every other case, changes to a Package's contents are governed by Section 6.6.
6.6 What a Package contains and is worth (from the 2026 Cycle). From the Cycle that began on 1 January 2026, and for that Cycle subject to Section 6.8, the following applies to every Package and every Slot:
(a) Prices are not fixed in advance. Food and household prices in Nigeria change during the year, and Belleza buys the goods for Packages towards the end of the Cycle. The contents of each Package are therefore settled by reference to the prices that apply when Belleza buys the goods (the "time of purchase"), and not the prices that applied when the Member joined or made any Contribution.
(b) The list is the planned contents. The items and quantities shown for a Package, including any basket a Member has composed, are its planned contents. Where prices or availability at the time of purchase require it, Belleza may reduce or increase the quantity of an item, replace an item with a comparable item, or leave an item out, provided that paragraph (c) is met.
(c) What you are guaranteed. For each Slot, the Package will contain goods whose total Retail Value at the time of purchase is not less than the Contributions credited to that Slot for the Cycle (the "Package Value"). The Contributions credited to a Slot are the Installments paid for it, including any Installment settled with referral credit and any Installment carried in under Section 7.9, and excluding the Processing Fee and any Delivery Fee. This is a guarantee of the value of the goods, not of the particular items or quantities a Member chose. Where prices have risen since a Package was planned, the Package will contain fewer or different goods to the same value, and Belleza does not pay the difference.
(d) Retail Value. The "Retail Value" of an item is the price at which that item, or a comparable item of the same size and quality, is generally offered for sale to the public in Nigeria at the time of purchase. Belleza keeps a record of the Retail Values it relies on for each Cycle, drawn from market sources such as government price trackers and established retailers.
(e) Final contents published before distribution. Belleza will publish the final contents of each Package on the Platform, and notify Members, before distribution begins. Where a Member's Package differs from its planned contents, the published final contents show what it contains.
(f) How Belleza is paid. Belleza buys goods in bulk, below Retail Value. The difference between what Belleza pays for the goods and their Retail Value, together with the Processing Fee, is how Belleza meets the costs of the Service (including procurement, packaging, storage, transport to distribution points, payment-processing charges, and staff) and earns its margin. Belleza is not required to disclose the prices it pays its suppliers.
(g) Your other rights continue. This Section does not reduce a Member's rights under Section 9 of the Delivery Policy (damaged, missing, or wrong items), Section 11 of these Terms, or Nigerian consumer protection law.
6.7 Questions about a Package's value (from the 2026 Cycle).
(a) A Member who believes their Package falls short of its Package Value may raise it in writing to support@bellezaworld.com within fourteen (14) days of handover.
(b) On request, Belleza will give that Member the list of items in their Package and the Retail Value it relied on for each.
(c) Where a shortfall is confirmed, Belleza will, at its option, supply further goods to make up the shortfall or refund the amount of the shortfall to the Member.
6.8 Application to the 2026 Cycle. Sections 6.6 and 6.7 apply to a Member's Package for the 2026 Cycle once that Member has accepted version 1.5, or a later version, of these Terms. Under Section 22.1(d), a Member is asked to accept before making any further Contribution. Where a Member has not accepted version 1.5 or a later version by the time Belleza buys the goods for the 2026 Cycle, that Member's 2026 Package is fulfilled under the terms they last accepted (the listed contents, with substitutions under Section 6.5), in keeping with Section 2.6.
7.1 Twelve installments. Each Cycle consists of twelve (12) monthly Installments. The total annual Package price is divided equally across the twelve Installments.
7.2 Sequential application. Each Contribution is applied sequentially to the next unpaid Installment, regardless of the calendar date on which the payment is made. For example, a Member who has paid Installments 1 through 3 and pays again will have that payment applied to Installment 4, even if paid in a later calendar month.
7.3 Catch-up payments. If a Member misses a monthly payment, they may "catch up" by making additional payments to fill outstanding Installments. Catch-up payments do not attract additional fees beyond the standard Processing Fee.
7.4 Due date. Contributions are due by the fifth (5th) day of each calendar month. Members whose Installments are current by this date are considered to have an Active Account for that month.
7.5 Cycle completion. Once all twelve (12) Installments for a Cycle have been paid, the Member is entitled to fulfilment of the corresponding Package in December, subject to compliance with these Terms.
7.6 Cycle reset. The twelve-Installment Cycle is annual. A new Cycle begins each calendar year, and Members must register or renew their participation each year — except that a Member who did not finish the previous Cycle continues automatically under Section 7.9.
7.7 Payment blocking. The Platform will block additional Contributions once all twelve Installments for a Cycle have been completed.
7.8 Account Freeze. Where a Member who has made at least one Contribution in a Cycle is two (2) or more Installments behind, Belleza may place the Account on hold (Frozen). Belleza may change that number by notifying Members in advance; any change applies only from the date stated in the notice.
For this purpose, a Member is behind by the number of calendar months of the Cycle that have ended — counting from January — less the number of Installments they have paid. The calendar month in progress is never counted.
This applies to every Member, including one who joined part-way through the Cycle. Every Cycle runs from January, and a Member who joins later is expected to catch up the Installments for the months before they joined. Members who register after the registration cut-off are enrolled in the following Cycle instead.
The following are never Frozen:
(a) a Member who is fewer Installments behind than that number, including one who paid several Installments at once and then paused; and
(b) a Member who has completed all twelve Installments for the Cycle.
A Freeze is automatic and is not a finding of wrongdoing.
7.9 Carry-over of an unfinished Cycle. Where a Member has paid at least one but fewer than twelve (12) Installments by the end of a Cycle, the Installments they have paid are carried into the following Cycle automatically, and nothing they have paid is lost. In the new Cycle the Member:
(a) continues on the same Plan, Package and number of Slots, without choosing again;
(b) has their carried Installments counted as the first Installments of the new Cycle, so their next Contribution settles the Installment after them;
(c) keeps their basket, which they may change until the new Cycle's basket cut-off; and
(d) is subject to these Terms, including Section 7.8, from the first day of the new Cycle.
A Member who completed all twelve Installments chooses their Plan afresh for the new Cycle. Carried Installments are not a new payment and attract no Processing Fee. A Freeze in force at the end of a Cycle is lifted when the new Cycle begins.
8.1 Payment processor. All payments are processed through Paystack. By making a payment, you also agree to Paystack's terms and conditions and privacy policy.
8.2 Processing Fee. A Processing Fee of seven and one-half percent (7.5%) is added on top of each Contribution. This Fee covers platform operating costs, packaging, logistics planning, and bank/processor charges. The Processing Fee is clearly displayed before each payment is confirmed.
8.3 No card data stored. Belleza does not store card or bank account details. All such information is handled directly by Paystack.
8.4 Confirmation of payment. A Contribution is considered confirmed when:
(a) Paystack returns a successful payment status; and
(b) our payment reconciliation system records the corresponding Installment as paid.
8.5 Failed and disputed payments. Where a payment fails, is reversed, charged back, or disputed, the corresponding Installment will not be credited or will be reversed, as applicable. Repeated chargebacks or fraudulent payment activity may result in immediate Account suspension or termination.
8.6 Currency. All amounts are in Nigerian Naira (₦) unless otherwise stated.
8.7 Receipts. Members will receive payment confirmation through the Platform and, where an email address is provided, by email.
9.1 Status lifecycle. Accounts move through the following states:
(a) Inactive — newly registered, with no Contributions confirmed;
(b) Active — at least one Contribution confirmed and Installments current as at the due date;
(c) Reserved — eligible for fulfilment, subject to delivery or pickup arrangements;
(d) Suspended — temporarily restricted by Belleza, typically due to breach of these Terms or pending review;
(e) Frozen — placed on hold under Section 7.8 for being two or more Installments behind.
9.2 Active status requirement. A Member must be Active and current on Installments to qualify for delivery-window features and certain notifications.
9.3 Suspension and reinstatement. We may suspend an Account where we reasonably suspect breach of these Terms, fraud, abuse, or other prohibited conduct. We will provide reasons where lawful and possible, and may reinstate the Account if the underlying concern is resolved.
9.4 Effect of a Freeze. A Member whose Account is Frozen may still sign in, view their Account, and make Contributions — Contributions are how a Freeze is lifted. While Frozen, the Member may not change their Plan, enter fulfilment details for a Slot that has none, pay a Delivery Fee, or change their registered contact details.
9.5 Lifting a Freeze. A Freeze is lifted automatically as soon as Contributions bring the Member to fewer Installments behind than the number in 7.8 — which may take more than one Installment — and may also be lifted by Belleza on request. A Freeze is not a Suspension under 9.3, is not a forfeiture under Section 12, and does not affect any Contribution already made.
9.6 Notice. Belleza will notify a Member by email and SMS at the time their Account is Frozen, and will state how it may be lifted.
9.7 Good Standing. A Member is in Good Standing where their Account is Active or Reserved, is neither Suspended nor Frozen, and no Installment remains outstanding as at the end of the preceding calendar month. A Member who has paid every Installment due through the end of last month is in Good Standing for the whole of the current month, whether or not the current month's Contribution has yet been made.
10.1 Delivery method selection. Beginning on or about the 1st of August of each Cycle, Members in good standing may select either Pickup or Delivery as their fulfilment method. Where no selection is made by the deadline notified by Belleza, the default method will be Pickup.
10.2 Delivery details. Where Delivery is selected, the Member must provide:
(a) full delivery address;
(b) city and state;
(c) a nearby landmark;
(d) a working phone number; and
(e) any other reasonably required information.
10.3 Delivery fees. Delivery attracts a separate fee per Slot, calculated by state of destination. No payment is required when Delivery details are provided. Fees are announced through the Platform once logistics planning is complete and are payable in the app through Paystack at that point. A Delivery Slot whose fee remains unpaid by the notified cutoff is fulfilled as Pickup instead. Delivery fees are non-refundable once dispatch begins.
10.4 Pickup. Members selecting Pickup will be notified of the pickup location, dates, and operating hours. Members are responsible for collecting Packages within the stated window.
10.5 Distribution period. Packages are distributed in December of each Cycle. Specific dates will be communicated through the Platform and via SMS/in-app notification.
10.6 Receipt confirmation. Members may be required to confirm receipt by uploading a photograph of the received Package through the Platform ("Package Verification"). Belleza may use this verification for quality assurance, dispute resolution, and operational record-keeping.
10.7 Late or failed delivery. Where Delivery is attempted but cannot be completed due to incorrect address, absent recipient, or other Member-side failure, Belleza may:
(a) reschedule Delivery (additional fees may apply);
(b) convert the Member to Pickup; or
(c) treat the Package as uncollected in accordance with Section 12.
10.6 Good Standing and fulfilment details. A Member must be in Good Standing to enter fulfilment details for a Slot that has none, and to pay a Delivery Fee. Fulfilment details already provided remain editable at all times — a Member may correct a recipient, address, phone number or landmark regardless of standing, and may switch a Slot already recorded between Delivery and Pickup. Where a Delivery Fee is not paid by the notified cutoff, the Slot is fulfilled as Pickup in accordance with Section 6 of the Delivery Policy.
10.7 Procurement. Belleza plans December procurement by reference to Members' Installment records. Nothing in this Section creates an entitlement to be served in any particular order, and fulfilment remains subject to Section 7 and Section 12.
10.8 Risk of loss. Risk of loss in the Package passes to the Member upon Delivery to the nominated address or upon Pickup at the designated location.
11.1 General position. Contributions, the Processing Fee, and Delivery fees are non-refundable except as expressly stated in this Section 11 or as required by applicable Nigerian law.
11.2 Member-initiated cancellation.
(a) Within the first three (3) months of the Cycle: a Member who cancels may request a refund of Contributions paid, less the Processing Fee and an administrative deduction of fifteen percent (15%) of the amount being refunded to cover incurred procurement and operational costs.
(b) After the third month: Contributions are not refundable. Installments paid are carried into the following Cycle under Section 7.9. Instead of that carry-over, Belleza may, in its sole discretion and at the Member's request, offer a pro-rated Package or store credit. Where Section 6.6 applies, a pro-rated Package contains goods whose total Retail Value at the time of purchase is not less than the Contributions credited to the Slot, as described in Section 6.6(c).
11.3 Belleza-initiated cancellation. If Belleza cancels the Service or is unable to fulfil a Package due to events within its reasonable control, the Member shall be entitled to a refund of Contributions paid for the affected Cycle.
11.4 Force majeure. Where fulfilment is prevented by events outside Belleza's reasonable control (including but not limited to natural disasters, government action, civil unrest, supply chain disruption, currency restrictions, or pandemic), Belleza will use reasonable efforts to:
(a) provide a substitute Package of equivalent value (where Section 6.6 applies, of a Retail Value not less than the Package Value under Section 6.6(c)); or
(b) extend fulfilment into a later period; or
(c) where neither is feasible, refund Contributions less unavoidable costs already incurred.
11.5 Statutory rights. Nothing in these Terms excludes or limits any consumer right that cannot be excluded or limited under Nigerian law.
11.6 Refund process. Approved refunds will be processed via the original payment method through Paystack within thirty (30) business days of approval.
12.1 Mid-cycle abandonment. Subject to Section 11, a Member who ceases making Contributions before completing all twelve (12) Installments for a Cycle does not receive the Package for that Cycle. The Installments they paid are not forfeited: they are carried into the following Cycle under Section 7.9. Instead of that carry-over, Belleza may, in its discretion and at the Member's request, offer a pro-rated bundle, store credit, or other alternative.
A Freeze under 7.8 is not itself a forfeiture. Contributions already made are unaffected by a Freeze, and forfeiture arises only after the process in 12.3.
12.2 Uncollected Packages. Packages not collected (in the case of Pickup) or successfully delivered (in the case of Delivery) within the stated fulfilment window are forfeited and may be disposed of, donated, or otherwise dealt with by Belleza, without further obligation to the Member.
12.3 Notice before forfeiture. Before treating any Package as forfeited, Belleza will use reasonable efforts to contact the Member at least two (2) times through their registered contact details.
13.1 You agree to:
(a) provide accurate, current, and complete information at registration and during use;
(b) maintain the security and confidentiality of your login credentials;
(c) update your contact and delivery information promptly when it changes;
(d) make Contributions in a timely manner;
(e) respond to reasonable requests from Belleza relating to fulfilment, verification, or account administration;
(f) comply with all applicable laws when using the Platform; and
(g) treat Belleza staff and other Members with respect in all communications.
13.2 You are solely responsible for any loss or harm arising from inaccurate information provided by you (including but not limited to delivery failures caused by an incorrect address).
14.1 You shall not:
(a) use the Platform for any unlawful, fraudulent, or deceptive purpose;
(b) impersonate any other person or entity;
(c) create multiple Accounts to circumvent these Terms;
(d) use stolen, fraudulent, or unauthorised payment methods;
(e) initiate chargebacks for Contributions that you authorised;
(f) attempt to gain unauthorised access to the Platform, our systems, or other Members' Accounts;
(g) interfere with, disrupt, or impose an unreasonable load on the Platform;
(h) use any automated means (bots, scrapers, etc.) to access the Platform without our prior written consent;
(i) reverse engineer, decompile, or attempt to extract source code from the Platform;
(j) use the Platform to harass, abuse, defame, or threaten any person;
(k) misrepresent your eligibility under Section 3.
14.2 Breach of this Section 14 may result in immediate suspension or termination of your Account, forfeiture of Contributions in accordance with Section 12, and where appropriate, reporting to law enforcement authorities.
15.1 The Platform, including all content, design, source code, trademarks, logos, graphics, photographs, and text (collectively, the "Content"), is owned by Belleza or its licensors and is protected by Nigerian and international intellectual property laws.
15.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes in accordance with these Terms.
15.3 You may not copy, modify, distribute, sell, lease, or create derivative works of the Content without our prior written permission.
15.4 User content. Where you upload content to the Platform (including Package Verification photos), you grant Belleza a worldwide, royalty-free, non-exclusive licence to use, store, and display that content for the purposes of operating the Platform and verifying fulfilment. You retain ownership of your content.
16.1 Belleza's collection, use, and disclosure of personal data is governed by our Privacy Policy, which forms part of these Terms.
16.2 You acknowledge and agree that:
(a) we collect personal data necessary to operate the Service, including your name, contact details, delivery information, transaction history, and uploaded photos;
(b) we share data with third-party service providers strictly for service delivery, including Paystack (payments), Termii (SMS and WhatsApp notifications), our hosting providers, and object storage providers;
(c) some of our service providers store data outside Nigeria; cross-border transfers are made in accordance with the NDPR;
(d) we apply industry-standard security measures, including HTTPS encryption and hashed passwords, but no system can be guaranteed 100% secure.
16.3 You have rights under the NDPR including the right to access, correct, and (subject to legitimate operational and legal-retention requirements) delete your personal data. Requests should be sent to privacy@bellezaworld.com.
17.1 The Platform integrates with third-party services, including but not limited to:
(a) Paystack for payment processing;
(b) Termii for SMS and (where enabled) WhatsApp notifications;
(c) Laravel Cloud for backend hosting and database services;
(d) Vercel for frontend hosting and content delivery.
17.2 Your use of these third-party services may be subject to their respective terms and privacy policies. Belleza is not responsible for the acts, omissions, terms, or content of third-party services.
17.3 Where a third-party service experiences downtime, error, or other disruption, the corresponding Platform function may be temporarily affected. Belleza will use reasonable efforts to restore service but disclaims liability for third-party failures.
18.1 By creating an Account, you consent to receive communications from Belleza relating to your Account, Contributions, fulfilment, and other transactional matters. These communications may be delivered by SMS, in-app notification, email (where provided), and where enabled, WhatsApp.
18.2 Marketing communications are optional and may be turned off at any time through your Account settings.
18.3 Payment reminders (via SMS or WhatsApp) are opt-in. You may toggle reminders on or off at any time in your Account settings. Disabling reminders does not affect your obligation to make Contributions.
18.4 Standard SMS and data charges from your mobile network operator may apply.
19.1 To the maximum extent permitted by Nigerian law:
(a) the Platform and Services are provided "as is" and "as available", without warranties of any kind, whether express or implied;
(b) Belleza does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components;
(c) Belleza shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the Platform;
(d) Belleza's total aggregate liability arising out of or in connection with these Terms shall not exceed the total amount of Contributions paid by the affected Member in the Cycle in which the claim arose.
19.2 Nothing in these Terms excludes or limits Belleza's liability for:
(a) death or personal injury caused by Belleza's negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any other liability that cannot be excluded or limited under Nigerian law.
20.1 You agree to indemnify, defend, and hold harmless Belleza, its directors, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
(a) your breach of these Terms;
(b) your violation of any applicable law;
(c) your violation of any third-party right;
(d) any inaccurate or misleading information you provide; or
(e) your misuse of the Platform.
21.1 By you. You may terminate your Account at any time by contacting support@bellezaworld.com. Termination does not entitle you to a refund except as set out in Section 11.
21.2 By Belleza. We may suspend or terminate your Account, with or without notice, where:
(a) you breach these Terms;
(b) we are required to do so by law;
(c) we reasonably suspect fraud, abuse, or other harmful conduct;
(d) your Account has been inactive for an extended period; or
(e) we cease offering the Service.
21.3 Effect of termination. On termination:
(a) your right to use the Platform ends immediately;
(b) Contributions are treated in accordance with Sections 11 and 12;
(c) provisions that by their nature should survive termination (including Sections 15, 19, 20, 22, 25, and 26) shall survive.
22.1 We may amend these Terms from time to time. When we do, we will:
(a) post the updated Terms on the Platform;
(b) update the "Effective date" at the top of this document;
(c) notify Members through the Platform and, where the changes are material, via SMS or email;
(d) where the change is materially adverse to Members, require fresh acceptance before further Contributions are made.
22.2 Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms. If you do not accept the updated Terms, you must stop using the Platform; Sections 11 and 12 will continue to apply to existing Contributions.
22.3 The version and date of the Terms accepted by each Member is recorded by Belleza for evidentiary purposes.
23.1 We may add, modify, discontinue, or remove features of the Platform at any time, with or without notice.
23.2 We may modify Package contents and pricing for future Cycles. Where Section 6.6 does not apply to a Member's Package (see Section 6.8), changes to that Package within an active Cycle will only be made where reasonably necessary and shall not materially reduce the value the Member receives at fulfilment. In every other case, the contents of a Package within an active Cycle are settled under Section 6.6, and the value a Member receives is the Package Value guaranteed there.
23.3 We reserve the right to discontinue the Service entirely. In such event, Section 11.3 (Belleza-initiated cancellation) shall apply.
24.1 Belleza shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, currency restrictions, supply chain disruption, pandemic, internet or utility outages, or failure of third-party service providers.
24.2 The provisions of Section 11.4 (force majeure) shall apply to refunds in such circumstances.
25.1 Good faith resolution. Before initiating any formal proceeding, the parties agree to attempt in good faith to resolve any dispute through direct communication. Disputes should first be raised in writing to support@bellezaworld.com.
25.2 Escalation. If a dispute is not resolved within thirty (30) days of being raised, either party may proceed to formal resolution.
25.3 Mediation. Before commencing court proceedings, the parties may submit the dispute to mediation under the rules of a mutually agreed mediation centre in Nigeria (including but not limited to the Lagos Multi-Door Courthouse or the Ondo State Multi-Door Courthouse).
25.4 Courts. Subject to mediation, all disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Federal Republic of Nigeria, with venue at the High Court of Ondo State, Akure Judicial Division.
26.1 These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, including the Companies and Allied Matters Act 2020, the Federal Competition and Consumer Protection Act 2018, and the Nigeria Data Protection Act 2023.
27.1 Entire agreement. These Terms, together with the Privacy Policy, Refund Policy, and Delivery Policy, constitute the entire agreement between you and Belleza relating to the Platform.
27.2 Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
27.3 No waiver. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.
27.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any successor or affiliate.
27.5 Relationship. Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship between you and Belleza.
27.6 Notices. Notices to Belleza must be sent to legal@bellezaworld.com. Notices to you will be sent to the contact details registered with your Account.
27.7 Language. These Terms are written in English. Translations, if provided, are for convenience only; the English version shall prevail in case of conflict.
27.8 Headings. Section headings are for convenience only and do not affect interpretation.
If you have questions about these Terms, please contact us:
BELLEZA.WORLD LIMITED
RC 9291952
5, Stateline Street, Akure, Ondo State, Nigeria
General enquiries: hello@bellezaworld.com
Support: support@bellezaworld.com
Privacy: privacy@bellezaworld.com
Legal notices: legal@bellezaworld.com
Phone: +234 703 011 1570
Website: https://bellezaworld.com
By using Belleza Detty December, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.
Document version: 1.5
Effective date: 4 October 2026
Last reviewed: 4 October 2026
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